Privacy Policy Overview for Visitors

How We Collect, Use, and Protect Your Information Responsibly

About This Privacy Policy

At melquionos, we value your privacy and are committed to transparent, responsible data handling. This Privacy Policy explains how we collect, use, and protect your personal information in Australia, including any data you provide through our website or related services.

We encourage you to review this policy carefully, as it outlines your rights and the ways in which you can manage, update, or request removal of your data. If you have any questions, please contact us directly.

What Data We Collect and Why

We collect personal and usage data to operate our services, improve your experience, and better understand visitor interests.

Information You Provide Directly

  • Contact details such as your name and email address
  • Details submitted through forms, such as feedback or inquiries
  • Preferences and settings you select within your user account
  • Responses to surveys or promotional campaigns
  • Any communication you send to our support channels

Information Collected Automatically

  • Pages visited and content viewed during your session
  • IP address, browser type, and operating system details
  • Device identifiers used to access our website
  • Times and dates of website visits or actions
  • Data gathered from cookies and tracking pixels

How We Use Your Data

We use your information to deliver content, enhance our site, communicate with you, and comply with legal obligations.

  • Providing and personalizing website services
  • Communicating updates or transactional information
  • Conducting research to improve features or security
  • Assessing visits and engagement for analytics
  • Facilitating account management and preferences
  • Sharing information as required by law or with consent
  • Responding to support requests or feedback

Our Commitment: We implement safeguards and policies to protect your personal information, maintaining confidentiality and security throughout your interactions.

When We Share Your Data

We only share data with third parties as needed for service delivery, compliance, analytics, or where you provide explicit consent.

Sharing With Trusted Providers

Trusted partners help operate our website and improve your experience. They receive only the information necessary for their tasks and must follow confidentiality rules.

Legal or Regulatory Requirements

We may share information to comply with Australian laws or legal processes, when required for investigations or official requests.

Aggregated Statistics and Reports

We may publish, share, or report only anonymized data that cannot identify you personally.

Your Data Rights and Choices

You have rights to access, correct, delete, or restrict the processing of your personal information in line with Australian privacy law.

  • Request full access to the personal data we hold
  • Ask for corrections to incomplete or inaccurate data
  • Request erasure of your data, subject to limitations
  • Obtain your information in a commonly used format
  • Object to processing or direct marketing uses
  • Request limits on how we use your information

For any privacy requests, contact us using the details below. We aim to respond promptly and address your needs.

How We Safeguard Your Data

We use industry-standard security tools and practices to protect your personal and usage information during storage and transmission.

Technical Security Measures

  • Data encrypted during transfer and storage
  • Use of firewalls and intrusion prevention systems
  • Regular vulnerability assessments and updates
  • Access control protocols for sensitive data

Organizational Security Practices

  • Staff receive data privacy and security training
  • Internal reviews to assess compliance with policies
  • Policies for incident detection and response
  • Onboarding procedures with confidentiality agreements

Data Retention Practices

We keep your information only as long as necessary for our services, complying with law, and supporting your account or requests.

  • Kept while your user account is active
  • Retained only if relevant to your preferences
  • Stored for support, then deleted
  • Maintained as required for legal reasons
  • Used only with consent, regularly reviewed

Data will be promptly deleted after its purpose is complete.

Cross-Border Data Transfers

We may transfer your information outside Australia, ensuring protections through contractual agreements and compliance with laws.

  • Safeguards in place for international data movement
  • Only trusted service providers are used
  • Transfers comply with legal requirements
  • Your rights apply regardless of transfer location

Cookies and Tracking Technologies

We use cookies to personalize site features, store preferences, and analyse aggregate usage data. See the Cookie Policy for details.

Types of Cookies We Use

  • Needed for secure site operations and logins
  • Track and analyse website usage statistics
  • Enable remembering your custom choices
  • Support advanced features and integrations

Manage your cookie preferences via browser settings.

Privacy Policy Changes and Updates

We may update this Privacy Policy to reflect changes in law or our practices. Key revisions will be highlighted at the top of the page.

  • Updated version noted on our website
  • Email notifications if legally required
  • Prominent notices for significant changes
  • Archived previous policy versions remain accessible

Review this page regularly for current information.

Contact Us for Privacy Inquiries

To ask questions or exercise your privacy rights, contact our team using the details below.

melquionos

Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia

Phone: +61210550772

Email: content@melquionos.com

Last revised: October 17, 2025.

Effective from October 17, 2025.